CREATING A REPAIR REQUEST
Please use our automated repair system for any repairs by clicking on the following link and following the instructions for completing a repair order.
After receiving the acknowledgement email from our repair center for our repair order, please carefully package your watch and send it via insured parcel post or other reliable shipping method, preferably trackable for your protection, to the address below and include the following:
- A copy of your original sales receipt
- A copy of the repair ticket or acknowledgement email, or your printed name, address, phone number, email address and a brief description of the problem
Freestyle Repair Center
3330 Earhart Drive Suite 208
Carrollton, TX 75006
Please do not include any special watchband or any other items of personal value in your shipment. Although we strive to repair and return your watch to you as quickly as possible, please allow up to 30 days for processing and the return of your serviced watch.